Global Payments & Money TransferWorldwide Financial Services Leader, Legacy Migration to Marketing Cloud
Retired a 15-year-old communications platform for a worldwide money transfer business without interrupting a service handling millions of transactions a day. Migrated 6,000 templates into Marketing Cloud and consolidated 20 processes into one source of truth, ahead of deadline.
Marketing CloudJourney BuilderLegacy MigrationReal-Time APIsMulti-Country
60%Fewer Service Calls
35%Faster Decisions
33%More Interactions
Healthcare & WellnessMulti-Location Wellness Brand, Loyalty and Engagement Platform
Implemented a complete Salesforce loyalty program across 50 plus partner locations, integrating POS systems with Marketing Cloud journeys to drive member retention and reward redemption.
Sales CloudMarketing CloudLoyalty EngineIntegration
10K+Loyalty Members
$2.4MRewards Redeemed
35%Retention Increase
Retail & E-commerceNational Retail Chain, Omni-Channel Service Transformation
Deployed Service Cloud with omni-channel routing, AI powered case classification and a self service Experience Cloud portal, reducing average handle time and lifting CSAT.
Service CloudExperience CloudAgentforceData Cloud
40%Faster Resolution
92%CSAT Score
3 wkTime to Go Live
Financial ServicesRegional Bank, Sales Cloud and Pardot Pipeline Acceleration
Redesigned the commercial lending pipeline with Sales Cloud CPQ and Pardot lead nurturing, integrating the core banking system through MuleSoft for real time loan status updates.
Sales CloudPardot and MCAEMuleSoftCPQ
3xPipeline Velocity
28%Win Rate Increase
60%Less Manual Entry
HealthcareHealthcare System, Data Cloud and Marketing Cloud Integration
Unified patient data across 12 facilities using Data Cloud, then activated it through Marketing Cloud journeys for appointment reminders, wellness campaigns and re-engagement programmes.
Data CloudMarketing CloudHealth CloudIntegration
12Facilities Unified
500KPatient Profiles
45%Re-engagement Rate
ManufacturingIndustrial Manufacturer, AWS Migration and Cost Optimisation
Migrated a legacy on-premise estate to AWS across three waves, rebuilt the landing zone and identity model, then applied a FinOps programme that paid for the migration inside the first year.
AWSLanding ZonesFinOpsDisaster Recovery
3Migration Waves
38%Run-Rate Reduction
99.95%Availability
Public Sector, State GovernmentState Agency, Integration, RPA and Embedded Technology Staffing
Delivered under our government technology vendorship. Connected six legacy systems through MuleSoft, automated the manual handoffs with UiPath, and embedded vetted staff to run the platform after go live.
MuleSoftUiPathExperience CloudSecurity ReviewPublic Sector
6Systems Connected
1 dayFrom 4 Day Cycle
70%Manual Steps Removed